Refund Policy

Overview

Please review this policy before purchase so you know when a refund is possible.

Eligibility

• You reported a technical/service issue and we could not resolve it.
• Payment was made within the last 14 days.
• Usage has not exceeded fair use for a trial (heavy generation may be non‑refundable).

How to request

• Email support@kidsvoiceai.com with your order email, product, and issue details.
• Allow us to troubleshoot and attempt a fix.
• If unresolved, we will confirm approval and refund to the original payment method.

Non-refundable cases

• Abuse, misuse, or violation of the Terms of Service.
• Change of mind or requests without a specific technical/service issue.

Processing time

Approved refunds are typically processed in 5–10 business days (subject to your payment provider).

Contact

Questions? Email support@kidsvoiceai.com.